What if the janitor in your building, or school, or office was a war hero and you didn’t know it?
What if that janitor had the MOH???
Yeah, right… Pull the other one…
Read on below the break
The Janitor and the Medal of Honor
By Colonel James E. Moschgat, Commander of the 12th Operations Group, 12th Flying Training Wing, Randolph Air Force Base, Texas
William “Bill” Crawford certainly was an unimpressive figure, one you could easily overlook during a hectic day at the U.S. Air Force Academy. Mr. Crawford, as most of us referred to him back in the late 1970s, was our squadron janitor.
While we cadets busied ourselves preparing for academic exams, athletic events, Saturday morning parades and room inspections, or never-ending leadership classes, Bill quietly moved about the squadron mopping and buffing floors, emptying trash cans, cleaning toilets, or just tidying up the mess 100 college-age kids can leave in a dormitory. Sadly, and for many years, few of us gave him much notice, rendering little more than a passing nod or throwing a curt, “G’morning!” in his direction as we hurried off to our daily duties.
Why? Perhaps it was because of the way he did his job-he always kept the squadron area spotlessly clean, even the toilets and showers gleamed. Frankly, he did his job so well, none of us had to notice or get involved. After all, cleaning toilets was his job, not ours. Maybe it was is physical appearance that made him disappear into the background. Bill didn’t move very quickly and, in fact, you could say he even shuffled a bit, as if he suffered from some sort of injury. His gray hair and wrinkled face made him appear ancient to a group of young cadets. And his crooked smile, well, it looked a little funny. Face it, Bill was an old man working in a young person’s world. What did he have to offer us on a personal level?
Finally, maybe it was Mr. Crawford’s personality that rendered him almost invisible to the young people around him. Bill was shy, almost painfully so. He seldom spoke to a cadet unless they addressed him first, and that didn’t happen very often. Our janitor always buried himself in his work, moving about with stooped shoulders, a quiet gait, and an averted gaze. If he noticed the hustle and bustle of cadet life around him, it was hard to tell. So, for whatever reason, Bill blended into the woodwork and became just another fixture around the squadron. The Academy, one of our nation’s premier leadership laboratories, kept us busy from dawn till dusk. And Mr. Crawford…well, he was just a janitor.
That changed one fall Saturday afternoon in 1976. I was reading a book about World War II and the tough Allied ground campaign in Italy, when I stumbled across an incredible story. On September 13, 1943, a Private William Crawford from Colorado, assigned to the 36th Infantry Division, had been involved in some bloody fighting on Hill 424 near Altavilla, Italy. The words on the page leapt out at me: “in the face of intense and overwhelming hostile fire … with no regard for personal safety … on his own initiative, Private Crawford single-handedly attacked fortified enemy positions.” It continued, “for conspicuous gallantry and intrepidity at risk of life above and beyond the call of duty, the President of the United States …”
“Holy cow,” I said to my roommate, “you’re not going to believe this, but I think our janitor is a Medal of Honor winner.” We all knew Mr. Crawford was a WWII Army vet, but that didn’t keep my friend from looking at me as if I was some sort of alien being. Nonetheless, we couldn’t wait to ask Bill about the story on Monday. We met Mr. Crawford bright and early Monday and showed him the page in question from the book, anticipation and doubt in our faces. He starred at it for a few silent moments and then quietly uttered something like, “Yep, that’s me.”
Mouths agape, my roommate and I looked at one another, then at the book, and quickly back at our janitor. Almost at once we both stuttered, “Why didn’t you ever tell us about it?” He slowly replied after some thought, “That was one day in my life and it happened a long time ago.”
I guess we were all at a loss for words after that. We had to hurry off to class and Bill, well, he had chores to attend to. However, after that brief exchange, things were never again the same around our squadron. Word spread like wildfire among the cadets that we had a hero in our midst-Mr. Crawford, our janitor, had won the Medal! Cadets who had once passed by Bill with hardly a glance, now greeted him with a smile and a respectful, “Good morning, Mr. Crawford.”
Those who had before left a mess for the “janitor” to clean up started taking it upon themselves to put things in order. Most cadets routinely stopped to talk to Bill throughout the day and we even began inviting him to our formal squadron functions. He’d show up dressed in a conservative dark suit and quietly talk to those who approached him, the only sign of his heroics being a simple blue, star-spangled lapel pin.
Almost overnight, Bill went from being a simple fixture in our squadron to one of our teammates. Mr. Crawford changed too, but you had to look closely to notice the difference. After that fall day in 1976, he seemed to move with more purpose, his shoulders didn’t seem to be as stooped, he met our greetings with a direct gaze and a stronger “good morning” in return, and he flashed his crooked smile more often. The squadron gleamed as always, but everyone now seemed to notice it more. Bill even got to know most of us by our first names, something that didn’t happen often at the Academy. While no one ever formally acknowledged the change, I think we became Bill’s cadets and his squadron.
As often happens in life, events sweep us away from those in our past. The last time I saw Bill was on graduation day in June 1977. As I walked out of the squadron for the last time, he shook my hand and simply said, “Good luck, young man.” With that, I embarked on a career that has been truly lucky and blessed. Mr. Crawford continued to work at the Academy and eventually retired in his native Colorado where he resides today, one of four Medal of Honor winners living in a small town.
And the rest of the story…
Mr. Crawford never had an official recognition event for his Medal of Honor award, because at the time the award was delivered to his family, he was listed as killed in action. But that was rectified in 1984, when President Ronald Reagan addressed the AFA graduating class. In a special ceremony before the cadets, their families and dignitaries, President Reagan formally presented the Medal of Honor to Master Sergeant Crawford.
In his remarks, President Reagan cited some of the leadership lessons that all of us should take away from this humble janitor. Col. Moschgat adapted those lessons in his article:
A wise person once said, “It’s not life that’s important, but those you meet along the way that make the difference.” Bill was one who made a difference for me. While I haven’t seen Mr. Crawford in over twenty years, he’d probably be surprised to know I think of him often. Bill Crawford, our janitor, taught me many valuable, unforgettable leadership lessons. Here are ten I’d like to share with you.
1. Be Cautious of Labels. Labels you place on people may define your relationship to them and bound their potential. Sadly, and for a long time, we labeled Bill as just a janitor, but he was so much more. Therefore, be cautious of a leader who callously says, “Hey, he’s just an Airman.” Likewise, don’t tolerate the O-1, who says, “I can’t do that, I’m just a lieutenant.”
2. Everyone Deserves Respect. Because we hung the “janitor” label on Mr. Crawford, we often wrongly treated him with less respect than others around us. He deserved much more, and not just because he was a Medal of Honor winner. Bill deserved respect because he was a janitor, walked among us, and was a part of our team.
3. Courtesy Makes a Difference. Be courteous to all around you, regardless of rank or position. Military customs, as well as common courtesies, help bond a team. When our daily words to Mr. Crawford turned from perfunctory “hellos” to heartfelt greetings, his demeanor and personality outwardly changed. It made a difference for all of us.
4. Take Time to Know Your People. Life in the military is hectic, but that’s no excuse for not knowing the people you work for and with. For years a hero walked among us at the Academy and we never knew it. Who are the heroes that walk in your midst?
5. Anyone Can Be a Hero. Mr. Crawford certainly didn’t fit anyone’s standard definition of a hero. Moreover, he was just a private on the day he won his Medal. Don’t sell your people short, for any one of them may be the hero who rises to the occasion when duty calls. On the other hand, it’s easy to turn to your proven performers when the chips are down, but don’t ignore the rest of the team. Today’s rookie could and should be tomorrow’s superstar.
6. Leaders Should Be Humble. Most modern day heroes and some leaders are anything but humble, especially if you calibrate your “hero meter” on today’s athletic fields. End zone celebrations and self-aggrandizement are what we’ve come to expect from sports greats. Not Mr. Crawford-he was too busy working to celebrate his past heroics. Leaders would be well-served to do the same.
7. Life Won’t Always Hand You What You Think You Deserve. We in the military work hard and, dang it, we deserve recognition, right? However, sometimes you just have to persevere, even when accolades don’t come your way. Perhaps you weren’t nominated for junior officer or airman of the quarter as you thought you should – don’t let that stop you.
8. Don’t pursue glory; pursue excellence. Private Bill Crawford didn’t pursue glory; he did his duty and then swept floors for a living. No job is beneath a Leader. If Bill Crawford, a Medal of Honor winner, could clean latrines and smile, is there a job beneath your dignity? Think about it.
9. Pursue Excellence. No matter what task life hands you, do it well. Dr. Martin Luther King said, “If life makes you a street sweeper, be the best street sweeper you can be.” Mr. Crawford modeled that philosophy and helped make our dormitory area a home.
10. Life is a Leadership Laboratory. All too often we look to some school or PME class to teach us about leadership when, in fact, life is a leadership laboratory. Those you meet everyday will teach you enduring lessons if you just take time to stop, look and listen. I spent four years at the Air Force Academy, took dozens of classes, read hundreds of books, and met thousands of great people. I gleaned leadership skills from all of them, but one of the people I remember most is Mr. Bill Crawford and the lessons he unknowingly taught. Don’t miss your opportunity to learn.
Bill Crawford was a janitor. However, he was also a teacher, friend, role model and one great American hero. Thanks, Mr. Crawford, for some valuable leadership lessons.
And now, for the “rest of the story”: Pvt William John Crawford was a platoon scout for 3rd Platoon of Company L 1 42nd Regiment 36th Division (Texas National Guard) and won the Medal Of Honor for his actions on Hill 424, just 4 days after the invasion at Salerno.
On Hill 424, Pvt Crawford took out 3 enemy machine guns before darkness fell, halting the platoon’s advance. Pvt Crawford could not be found and was assumed dead. The request for his MOH was quickly approved. Major General Terry Allen presented the posthumous MOH to Bill Crawford’s father, George, on 11 May 1944 in Camp (now Fort) Carson, near Pueblo. Nearly two months after that, it was learned that Pvt Crawford was alive in a POW camp in Germany. During his captivity, a German guard clubbed him with his rifle. Bill overpowered him, took the rifle away, and beat the guard unconscious. A German doctor’s testimony saved him from severe punishment, perhaps death. To stay ahead of the advancing Russian army, the prisoners were marched 500 miles in 52 days in the middle of the German winter, subsisting on one potato a day. An allied tank column liberated the camp in the spring of 1945, and Pvt Crawford took his first hot shower in 18 months on VE Day. Pvt Crawford stayed in the army before retiring as a MSG and becoming a janitor. In 1984, President Ronald Reagan officially presented the MOH to Bill Crawford.
William Crawford passed away in 2000. He is the only U.S. Army veteran and sole Medal of Honor winner to be buried in the cemetery of the U.S. Air Force Academy.
Note: A profile of William Crawford is available at http://www.homeofheroes.com/profiles/profiles_crawford.html, and his Medal of Honor citation can be found at www.army.mil/cmh-pg/mohiia1.htm.
Just a little something to think about… and those 10 rules? Pretty damn good way to live life, both in AND out of the military!!!
NFO, Thank you for sharing this wonderful and moving story. You made my morning a little brighter.
Opus- You’re welcome… And never underestimate the old man pushing the broom…
Thanks for sharing that, Jim.
Thanks for a brilliant reminder that first impressions are not always good impressions.
My Dad was a SGT in WW I and lived by those some rules…I can still remember him telling me that the two most powerful words in the language ar “Thank You” and he never failed to treat each of his employees as valuable friends. I can only hope I do the same with all I meet.
Damn, why is my keyboard wet?
Well, so is mine !!!
Outstanding! Thanks for posting
That brightened ALL our mornings, I think. The janitor in my high school was also a retired Master Sgt, and it never occurred to me … “young & shallow” shouldn’t have been an excuse for me failing to get to know him.
Thank you for posting this. He was a man from a time when a job of work, whatever it might be, was worth doing.
I passed this to a good friend who is a 20+ year AF vet and
I’m certain he’ll pass it along to his vet friends.
Now I’m gonna have to tell everyone at work my allergies are acting up.
You’ve brightened my day with this, sir.
Where did all the onions come from?
damnit not my screen is all hazy, thanks for postin this ill be passing it along to some friends
It’s so refreshing to read something positive after wading through all the negative crap in the daily news. Thank you.
Just…yeah, that. Wow.
Neat story, goes to show you never know.
Robert- You’re welcome.
45ACP/Woody- it hit me the same way…
Shane- You’re welcome.
Rev- It happens…
WSF- You’re welcome, and that’s true!
Guffaw- Please do!
Ed- You’re welcome.
Tim- Isn’t it though!
Duke- That it does… Grew up around one of the original 506th PIR guys, never knew it for almost 20 years… His name was Bull Randleman http://en.wikipedia.org/wiki/Denver_Randleman
Thank you for sharing this information. Just to let you know I tired to re-post your entry (along with links to here and links to the blog that pointed me here) on Google+. As a result google decided my repost of your post was offensive and violated their terms and conditions.
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Texas Vet- Understood!
Redneck- Feel free!
RK- I guess since it dealt with a real hero it WAS offensive to them… Sorry!
What a great, moral story. I am going to print it and show my Grandson what a real hero is made of.
Phyllis- Feel free! Stories like this DO need to shown to the youngsters!
Dang. This is….powerful stuff. Words fail me, so I’m just gonna link back here from my blog.
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I have seen this story before and every time I am more impressed with his being a humble gentleman. After all he saw and experienced, and he had to work around an immature bunch of pucks and keep his dignity and cool says so much about his character. I would have taken half of them out.
Rabid- Thanks, and thanks for stopping by!
My great uncle (now passed away for about 10 years) was exactly like that. He was a pathfinder for the 516th PIR and assigned to a Glider Bn of the 82nd during WWII. He was a Silver Star winner and exactly like Bill. The family never knew of his heroics until a few months before his death. The actions that won him the medal are chronicled in a book called “Let’s Go” ( not sure who the author is) and in some puff the 82nd’s training manuals. That generation was and still is amazing to me.
Oh great, now I have to wipe my eyes – but I have a cold and sinus goobers.
NC- Whatever it takes…
Thank-You for sharing this story.
There is a dust storm close to my computer.
I got lots of dust in my eyes.
Paul- Thanks for that story. And yes, they almost never talked!
Rick- You’re welcome!
Some of my friends in the post WW-2 period were quick to point out that their medals had been awarded for “sheer stupidity.” But when you look at the citation as written… A hero does what needs doing regardless of circumstance. The janitorial tasks needed doing so…
Sorry! Eyes too clouded to continue.
William- I was told the same thing, but they DID what they had to do, both in the war and at home. Thanks for the comment!
My youngin just matriculated from high school. At the ceremony a middle aged man commended her on graduating with high honors. I asked who he was and she said he was the janitor who watched over her group and their lockers in the school basement. She was part a cadre of kids who went to school early every day to study. In passing she also told me he was a retired Marine sargent. It wasn’t a surprise to me that eight of the eleven students who graduated with high honors (gpa 5.0) had their lockers in the basement with the janitor.
Spin Drift- Yep, I can believe he ‘helped’ them and watched over them… And congrats to her! 🙂
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