To Lowes Hardware!
I’m in the process of upgrading/retiling the master bath (well, the contractor is, I’m just paying for it).
Anyhoo, we broke out the new vanity yesterday afternoon, and it was obvious that ‘something’ had been dropped on it. You can see the external damage in the next two pics.
So we loaded it up and took it back to Lowes. I was a little concerned that ‘we’ would have an issue, but the lady at the returns desk took one look and immediately returned my money!
No questions, no snide comments, zip nada! She asked if I wanted a replacement, then just returned my cash and said it would be quicker!
Literally took less than five minutes from start to finish!!!
It actually took longer to get help to load the replacement than it did to do the whole return!
So, KUDOs to Lowes Hardware in Itchy Paw Falls, and the folks at the return desk! Thank you for actually treating us like human beings and being polite and understanding! It’s no wonder they get the business they do, AND they give military discount even on stuff that you order through the store (unlike their competitor)!



